Customer Experience
Seamless AI Customer Engagement
CUSTOMER EXPERIENCESeamless AI Customer Engagement
Our innovative AI Agent solution can be integrated into any digital touchpoint of a business (website, Viber, WhatsApp) and interacts through AI, responding to customer inquiries with precision. Currently, Greece’s largest companies trust us to manage their communications, serving over 500,000 of their customers each month!
HAPPY CUSTOMERS
0123456789001234567890 M
users received precise and satisfactory answers to their queries
ANSWERED QUESTIONS
0123456789001234567890 M +
questions successfully answered, to ensure that your business runs smoothly
COST REDUCTION
0123456789001234567890 %
we achieved a remarkable cost reduction in every business case
SUCCESS
0123456789001234567890 %
average conversion success rate
OUR PROCESSDeployment of a Virtual Agent in less than 30 days
Customer-Centric Approach
This represents an indicative timeline, which meticulously outlines the essential activities and critical milestones necessary for the successful deployment of a Personalized AI Virtual Agent across your diverse digital touchpoints. This ensures seamless integration, optimal functionality, and an enhanced customer experience.
SmartRep is continuously innovating by developing new solutions:
- Automating communications using AI-powered IVR (Interactive Voice Response).
- In cases where calls proceed to a representative, it will evaluate the success of the call handling in real time.
Our goal is to automate every customer interaction with the aid of artificial intelligence, enhancing efficiency and service quality.
SmartRep is continuously innovating by developing new solutions:
- Automating communications using AI-powered IVR (Interactive Voice Response).
- In cases where calls proceed to a representative, it will evaluate the success of the call handling in real time.
Our goal is to automate every customer interaction with the aid of artificial intelligence, enhancing efficiency and service quality.